Session 1: Assignment One QuestionThis week we talked about the role of information systems in a business (Slide 9 of Lecture 1).Think of a business or organization that you admire, then describe two examples of how that business is supported by information systems. For example, do they use it for operational excellence ? Or do they use it to create new products and services ?
Answer:
I would like to cite two example of information systems for e-commerce website and most useful for client to choose their buying product for easier.
ESDLIFE (http://www.esdlife.com) is provided a services platform for the customers to select their demand like the wedding service, financing, health, shopping and travelling information. They built up several categories to help the consumers organize the difference information and take more choice to select their buying products. Also can save the times to search which company carry what products and the pricing are suitable for them. Most vendors are glad to provide their product information for this website because ESDLIFE always promoted their firm and make some offer at periodical. It can attract more people to browse their website at regular time.
Dell computer (http://www.dell.com.hk) is also a powerful website for the e-commerce and e-business platform for consumer products. This company was a pioneer just use the internet to sell their computer through their website and no need any reseller or retailer to help the distribution. Customer only browses their website that can choose easier for the configuration and budget for the computer products. They provided more optional parts with pricing for the customer select and automatically to create the Proforma invoice to alert the client how much need to pay. At recently, they add on the maintenance and on-site services to provide more service option to their customers.
Both website had the SSL (Secure Socket Layer) function that make security for the transaction and payments and the customers feel relieved to precede their bills by credit card or PayPal system. In the future, most company would like to use the website platform to promote or selling their products in the website that it can save more times to integrate the marketing information and breakthrough the geographical delivery problems.
Thanks for sharing ! I've visited ESDLife's web site. It's a really good resource about where to find products/services in many categories in H.K. In some areas, you can buy products (e.g. computers) while some areas help you to locate shops that sell the products (e.g. clothes).
回覆刪除Just curious - do they make money from advertising, referrals, or from including companies in their online directory ?
DELL is a good example, too. It's one of the earliest firms to sell computers directly to customers using the build-to-order model via their Web site. I've bought two laptops from them online so far !